{"id":3868,"date":"2019-02-18T17:25:50","date_gmt":"2019-02-18T20:25:50","guid":{"rendered":"http:\/\/utech.com.br\/site\/?page_id=3868"},"modified":"2025-10-23T16:51:22","modified_gmt":"2025-10-23T19:51:22","slug":"integracoes","status":"publish","type":"page","link":"https:\/\/utech.com.br\/site\/integracoes\/","title":{"rendered":"Integra\u00e7\u00f5es"},"content":{"rendered":"<p><!------------- TAGS MAUTIC \n[mautic type=\"tags\" values= \"Telefonia\"]\n[mautic type=\"tags\" values= \"PABX\"]\n[mautic type=\"tags\" values= \"Integracoes\"]-------------><\/p>\n<p><!--------------------------><\/p>\n<h1 align=\"center\">INTEGRA\u00c7\u00c3O ENTRE SEU CRM, TICKETS DE ATENDIMENTO E CENTRAL TELEF\u00d4NICA PABX<\/h1>\n<p style=\"text-align: justify; font-size: 16px;\">Ter uma central telef\u00f4nica integrada com os sistemas que a sua empresa utiliza facilita a opera\u00e7\u00e3o e a gest\u00e3o. A troca de informa\u00e7\u00f5es entre os sistemas permite, entre outros, integra\u00e7\u00f5es de registros de chamadas, grava\u00e7\u00f5es e direcionamento de chamadas para determinados usu\u00e1rios, conhecido tamb\u00e9m por &#8220;encarteiramento&#8221;. Veja abaixo as principais vantagens e integra\u00e7\u00f5es dispon\u00edveis na <a href=\"https:\/\/utech.com.br\/site\/central-telefonica-pabx-ip\/\"><b>central telef\u00f4nica PABX IP<\/b><\/a> da uTech, atenda melhor seus clientes e aumente seus neg\u00f3cios.<\/p>\n<p>&nbsp;<br \/>\n&nbsp;<\/p>\n<p><!--------------- \u00cdCONES ---------------><\/p>\n<h2 align=\"center\">O QUE VOC\u00ca GANHA AO FAZER A INTEGRA\u00c7\u00c3O ENTRE O SEU PABX E O SEU CRM?<\/h2>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-4\">\n<div align=\"center\">\n<figure class=\"alignnone\">\n<div class=\"\"><img decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/icone-integracao-produtividade.jpg\"><\/div>\n<\/figure>\n<\/div>\n<div>\n<h3 align=\"center\">Aumento de Produtividade<\/h3>\n<\/div>\n<p style=\"text-align: center; font-size: 14px;\">A integra\u00e7\u00e3o viabiliza seus colaboradores a utilizarem o tempo com mais foco nas atividades-fim do seu neg\u00f3cio, aumentando a produtividade.<\/p>\n<\/li><li class=\"col-1-4\">\n<div align=\"center\">\n<figure class=\"alignnone\">\n<div class=\"\"><img decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/icone-integracao-agilidade.jpg\"><\/div>\n<\/figure>\n<\/div>\n<div>\n<h3 align=\"center\">Agilidade nos Atendimentos<\/h3>\n<\/div>\n<p style=\"text-align: center; font-size: 14px;\">Com menos tempo perdido em processos de sistemas, o tempo economizado resulta em atendimento mais \u00e1gil aos seus clientes.<\/p>\n<\/li><li class=\"col-1-4\">\n<div align=\"center\">\n<figure class=\"alignnone\">\n<div class=\"\"><img decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/icone-integracao-controle.jpg\"><\/div>\n<\/figure>\n<\/div>\n<div>\n<h3 align=\"center\">Controle Gerencial<\/h3>\n<\/div>\n<p style=\"text-align: center; font-size: 14px;\">A supervis\u00e3o passa a ter mais informa\u00e7\u00f5es gerenciais sobre a opera\u00e7\u00e3o, facilitando tomadas de decis\u00f5es que melhorem o neg\u00f3cio.<\/p>\n<\/li><li class=\"col-1-4\">\n<div align=\"center\">\n<figure class=\"alignnone\">\n<div class=\"\"><img decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/icone-integracao-compatibilidade.jpg\"><\/div>\n<\/figure>\n<\/div>\n<div>\n<h3 align=\"center\">Conectividade entre Sistemas<\/h3>\n<\/div>\n<p style=\"text-align: center; font-size: 14px;\">A compatibilidade \u00e9 universal com sistemas atrav\u00e9s de integra\u00e7\u00e3o CTI ou espec\u00edfica com as ferramentas j\u00e1 implementadas abaixo.<\/p>\n<\/li>\n<\/ul><\/div>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<p><!-------------- FORMULARIO FALE CONOSCO --------------><\/p>\n<h2 align=\"center\">ENTRE EM CONTATO COM A GENTE AGORA MESMO!<\/h2>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8188-o1\" lang=\"pt-BR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/site\/wp-json\/wp\/v2\/pages\/3868#wpcf7-f8188-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"8188\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8188-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<h2>Mande uma mensagem para a gente!\n<\/h2>\n<table border=\"1\">\n\t<tr>\n\t\t<td>\n\t\t\t<p><label><b>Nome (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Empresa (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Telefone (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefone\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p><label><b>Email (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Cidade (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cidade\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cidade\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Conta pra gente o que voc\u00ea precisa!<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mensagem\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"mensagem\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n<\/table>\n<div align=\"center\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"AceiteTermos\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"AceiteTermos\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Aceito os <a href=\"https:\/\/utech.com.br\/site\/politica-de-cookies-e-privacidade\/\">termos de pol\u00edtica de privacidade<\/a><\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<center>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner BotaoUtech\" type=\"submit\" value=\"Enviar mensagem\" \/>\n\t<\/p>\n<\/center><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<!--[mautic type=\"form\" id=\"4\"]--><br \/>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<p><!--------------- IMAGEM GRANDE HORIZONTAL ---------------><\/p>\n<div align=\"center\">\n<figure class=\"alignnone\">\n<div class=\"\"><img decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/SeparadorBanner.png\"><\/div>\n<\/figure>\n<\/div>\n<p id=\"integrado-CRM\">\n<p>&nbsp;<\/p>\n<hr size=\"5\" noshade=\"\">\n<p><!--------------- PABX INTEGRADO COM CRM ---------------><\/p>\n<h2 align=\"center\">CRMs QUE PODEM SER INTEGRADOS AO PABX IP UTECH<\/h2>\n<p><!--------------- SALESFORCE, PIPEDRIVE & RDSTATION---------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe67846c_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe67846c\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/06\/logo_SalesForce.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe67846c\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>Salesforce<\/b> permite voc\u00ea ter os registros das chamadas telef\u00f4nicas e tamb\u00e9m dos atendimentos de redes sociais (chats) como Whatsapp dentro do CRM. S\u00e3o registradas nas tarefas do <b>Salesforce<\/b> informa\u00e7\u00f5es como atendente, data, hora, n\u00famero de protocolo, link da grava\u00e7\u00e3o e do chat. Voc\u00ea pode clicar no bot\u00e3o Discar dentro do CRM e o sistema gera a chamada para o contato. Quando recebe uma liga\u00e7\u00e3o, o sistema pode redirecionar para um atendente espec\u00edfico. E o sistema ainda possui um relat\u00f3rio de integra\u00e7\u00f5es exclusivo.<\/span><\/span><span id=\"su_tooltip_6ac58fe67846c_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<p style=\"text-align: center; margin-left: 10px; margin-right: 10px; font-size: 14px;\"><b>Demonstra\u00e7\u00e3o de integra\u00e7\u00e3o com Salesforce:<\/b><\/p>\n<div align=\"center\"><div class=\"embed\"><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/y9M3e_o1mFU?si=NSFInEnK5bn_1dWU\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe678614_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe678614\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_Pipedrive.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe678614\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>Pipedrive<\/b> permite voc\u00ea ter os registros das chamadas telef\u00f4nicas e dos atendimentos de redes sociais (chats) como Whatsapp dentro do CRM. No <b>Pipedrive<\/b>, s\u00e3o registradas nas tarefas do informa\u00e7\u00f5es como atendente, data, hora, n\u00famero de protocolo, link da grava\u00e7\u00e3o e do chat. Voc\u00ea pode clicar no telefone do cliente no CRM e o sistema gera a chamada para o contato. Quando recebe uma liga\u00e7\u00e3o, o sistema pode redirecionar para um atendente espec\u00edfico. E o sistema ainda possui um relat\u00f3rio exclusivo de integra\u00e7\u00f5es.<\/span><\/span><span id=\"su_tooltip_6ac58fe678614_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<p style=\"text-align: center; margin-left: 10px; margin-right: 10px; font-size: 14px;\"><b>Demonstra\u00e7\u00e3o de integra\u00e7\u00e3o com o Pipedrive:<\/b><\/p>\n<div align=\"center\"><div class=\"embed\"><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Q5NBXA-2CGo?si=fDVTl2Ylk62gvrnj\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe678779_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe678779\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2025\/05\/logo_RDStation.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe678779\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>RDStation CRM<\/b> habilita um click-to-call no RDStation, facilitando a liga\u00e7\u00e3o para clientes diretamente por dentro do CRM, sem necessidade de abrir algum software adicional. Ela tamb\u00e9m permite voc\u00ea ter os registros das chamadas telef\u00f4nicas dentro do CRM, como telefone, data, hora, n\u00famero de protocolo e link da grava\u00e7\u00e3o.<\/span><\/span><span id=\"su_tooltip_6ac58fe678779_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<p style=\"text-align: center; margin-left: 10px; margin-right: 10px; font-size: 14px;\"><b>Demonstra\u00e7\u00e3o de integra\u00e7\u00e3o com o RDStation:<\/b><\/p>\n<div align=\"center\"><div class=\"embed\"><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Rdm1KnTJgrc?si=8qorwFMgvqvlvLtm\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\n<\/li>\n<\/ul><\/div>\n<p><!--------------- HUBSPOT, PIPERUN e SENIOR ---------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe678963_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe678963\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/hubspot-logo.jpg\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe678963\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>Hubspot<\/b> permite voc\u00ea ter os registros das chamadas telef\u00f4nicas e tamb\u00e9m dos atendimentos de redes sociais (chats) como Whatsapp dentro do CRM. S\u00e3o registradas nas tarefas do <b>Hubspot<\/b> informa\u00e7\u00f5es como atendente, data, hora, n\u00famero de protocolo, link da grava\u00e7\u00e3o e do chat. Voc\u00ea pode clicar no telefone dentro do CRM e o sistema gera a chamada para o contato. Quando recebe uma liga\u00e7\u00e3o, o sistema pode redirecionar para um atendente espec\u00edfico. E o sistema ainda possui um relat\u00f3rio de integra\u00e7\u00f5es exclusivo.<\/span><\/span><span id=\"su_tooltip_6ac58fe678963_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe678aca_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe678aca\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/piperun-logo.jpg\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe678aca\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>Piperun<\/b> permite voc\u00ea ter os registros das chamadas telef\u00f4nicas e tamb\u00e9m dos atendimentos de redes sociais (chats) como Whatsapp dentro do CRM. S\u00e3o registradas nas tarefas do <b>Piperun<\/b> informa\u00e7\u00f5es como atendente, data, hora, n\u00famero de protocolo, link da grava\u00e7\u00e3o e do chat. Voc\u00ea pode clicar no telefone dentro do CRM e o sistema gera a chamada para o contato. Quando recebe uma liga\u00e7\u00e3o, o sistema pode redirecionar para um atendente espec\u00edfico. E o sistema ainda possui um relat\u00f3rio de integra\u00e7\u00f5es exclusivo.<\/span><\/span><span id=\"su_tooltip_6ac58fe678aca_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe678c27_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe678c27\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_Senior.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe678c27\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">O CRM <b>Senior<\/b> \u00e9 capaz de abrir um pop-up e exibir as informa\u00e7\u00f5es do lead\/contato que est\u00e1 ligando para a sua empresa atrav\u00e9s da integra\u00e7\u00e3o com o PABX. Ele registra as informa\u00e7\u00f5es das chamadas registradas no lugar certo, como n\u00famero de origem, n\u00famero de destino e o link da grava\u00e7\u00e3o. Voc\u00ea pode tamb\u00e9m clicar no telefone do cliente no <b>Senior<\/b> e o sistema gera a chamada para o contato.<\/span><\/span><span id=\"su_tooltip_6ac58fe678c27_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li>\n<\/ul><\/div>\n<p><!--------------- CEDRUS, NECTAR CRM e EXACT SPOTTER ---------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-3\">\n&nbsp;<\/p>\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe678e35_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe678e35\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2024\/05\/logo_Cedrus-sistema-de-cobranca.gif\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe678e35\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>Cedrus<\/b> permite voc\u00ea gerar chamadas de cobran\u00e7a a partir do pr\u00f3prio CRM. Ele \u00e9 um sistema de cobran\u00e7a que simplifica a opera\u00e7\u00e3o e gest\u00e3o de suas cobran\u00e7as.<\/span><\/span><span id=\"su_tooltip_6ac58fe678e35_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe678f9c_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe678f9c\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2023\/10\/logo_nectar.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe678f9c\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>Nectar CRM<\/b> permite voc\u00ea ter os registros das chamadas telef\u00f4nicas e tamb\u00e9m dos atendimentos de redes sociais (chats) como Whatsapp dentro do CRM. S\u00e3o registradas nas tarefas do <b>Nectar CRM<\/b> informa\u00e7\u00f5es como atendente, data, hora, n\u00famero de protocolo, link da grava\u00e7\u00e3o e do chat. Voc\u00ea pode clicar no telefone dentro do CRM e o sistema gera a chamada para o contato. Quando recebe uma liga\u00e7\u00e3o, o sistema pode redirecionar para um atendente espec\u00edfico. E o sistema ainda possui um relat\u00f3rio de integra\u00e7\u00f5es exclusivo.<\/span><\/span><span id=\"su_tooltip_6ac58fe678f9c_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<p style=\"text-align: center; margin-left: 10px; margin-right: 10px; font-size: 14px;\"><b>Demonstra\u00e7\u00e3o de integra\u00e7\u00e3o com Nectar CRM:<\/b><\/p>\n<div align=\"center\"><div class=\"embed\"><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/itcSDjPMdhw?si=eFn3hxjlytmZjvNA\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"\"><\/iframe><\/div><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe679109_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe679109\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_ExactSales.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe679109\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o <b>Exact Spotter<\/b> permite voc\u00ea ter os registros das chamadas telef\u00f4nicas dentro do CRM, como telefone, data, hora, n\u00famero de protocolo e link da grava\u00e7\u00e3o. Al\u00e9m disso, voc\u00ea pode clicar no telefone do cliente e o sistema gera a chamada automaticamente.<\/span><\/span><span id=\"su_tooltip_6ac58fe679109_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<p>&nbsp;<\/p>\n<div align=\"center\">\n<figure class=\"alignnone\"><a class=\"fb\" data-fancybox-group=\"post-3868\" data-fancybox-title=\"\" href=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2020\/06\/PDF_CaseExactSalesUtech.pdf\"><img decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/case-exact.jpg\"><\/a><\/figure>\n<\/div>\n<p id=\"integrado-Helpdesk\">\n<p>&nbsp;<br \/>\n<\/li>\n<\/ul><\/div>\n&nbsp;<\/p>\n<hr>\n<h2 align=\"center\">SISTEMAS DE HELPDESK (TICKETs) QUE PODEM SER INTEGRADOS AO PABX IP UTECH<\/h2>\n<p><!------------- ZENDESK, FRESHDESK & MOVIDESK  -------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe6792ee_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe6792ee\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/06\/logo_Zendesk.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe6792ee\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">No <b>Zendesk<\/b>, quando se recebe uma chamada ou mensagem de Whatsapp, \u00e9 poss\u00edvel definir qual pessoa do seu time atende cada cliente, via cadastro pr\u00e9vio, e a chamada \u00e9 encaminhada automaticamente para ele quando o cliente ligar. Quando seu time precisa fazer uma liga\u00e7\u00e3o, basta clicar no telefone do contato desejado e o sistema gera automaticamente a chamada. Todas as informa\u00e7\u00f5es da chamada, como n\u00fameros, data, hora, atendente, status, al\u00e9m do link da grava\u00e7\u00e3o e do chat de atendimento omnichannel s\u00e3o registrados no ticket do <b>Zendesk<\/b>.<\/span><\/span><span id=\"su_tooltip_6ac58fe6792ee_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe679441_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe679441\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/06\/logo_Freshdesk.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe679441\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">No <b>Freshdesk<\/b>, quando se recebe uma chamada ou mensagem de Whatsapp, \u00e9 poss\u00edvel definir qual pessoa do seu time atende cada cliente, via cadastro pr\u00e9vio, e a chamada \u00e9 encaminhada automaticamente para ele quando o cliente ligar. Quando seu time precisa fazer uma liga\u00e7\u00e3o, basta clicar no telefone do contato desejado e o sistema gera automaticamente a chamada. Todas as informa\u00e7\u00f5es da chamada, como n\u00fameros, data, hora, atendente, status, al\u00e9m do link da grava\u00e7\u00e3o e do chat de atendimento omnichannel s\u00e3o registrados no ticket do <b>Freshdesk<\/b>.<\/span><\/span><span id=\"su_tooltip_6ac58fe679441_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-3\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe679597_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe679597\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_Movidesk.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe679597\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">No <b>Movidesk<\/b>, quando se recebe uma chamada ou mensagem de Whatsapp, \u00e9 poss\u00edvel definir qual pessoa do seu time atende cada cliente, via cadastro pr\u00e9vio, e a chamada \u00e9 encaminhada automaticamente para ele quando o cliente ligar. Quando seu time precisa fazer uma liga\u00e7\u00e3o, basta clicar no telefone do contato desejado e o sistema gera automaticamente a chamada. Todas as informa\u00e7\u00f5es da chamada, como n\u00fameros, data, hora, atendente, status, al\u00e9m do link da grava\u00e7\u00e3o e do chat de atendimento omnichannel s\u00e3o registrados no ticket do <b>Movidesk<\/b>.<\/span><\/span><span id=\"su_tooltip_6ac58fe679597_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li>\n<\/ul><\/div>\n<p><!------------- SERVICENOW & GLPI -------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe67976a_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe67976a\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2023\/05\/integracao-service-now.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe67976a\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">No <b>ServiceNow<\/b> a integra\u00e7\u00e3o \u00e9 muito semelhante aos demais Helpdesks. A central da uTech registra as informa\u00e7\u00f5es de chamadas feitas e recebidas em Cases dentro do ServiceNow.<\/span><\/span><span id=\"su_tooltip_6ac58fe67976a_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe6798ae_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe6798ae\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2025\/03\/logo-glpi.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe6798ae\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">No <b>GLPI<\/b> a integra\u00e7\u00e3o \u00e9 com a parte de Tickets, id\u00eantica \u00e0 do Zendesk, por exemplo. A central da uTech registra as informa\u00e7\u00f5es de chamadas e de chats de Whatsapp em Tickets dentro do GLPI. A integra\u00e7\u00e3o funciona tanto para chamadas telef\u00f4nicas quanto para atendimentos de chat (whatsapp, por exemplo).<\/span><\/span><span id=\"su_tooltip_6ac58fe6798ae_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li>\n<\/ul><\/div>\n&nbsp;<\/p>\n<hr>\n<p><!--------------- V\u00cdDEO MICROSOFT TEAMS ---------------><\/p>\n<h2 align=\"center\">INTEGRA\u00c7\u00c3O COM MICROSOFT TEAMS<\/h2>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-2\">\n<div align=\"center\">\nhttps:\/\/www.youtube.com\/watch?v=XaBfLnkLNA8<\/div>\n<\/li><li class=\"col-1-3\">\n<p style=\"text-align: left; margin-left: 30px; font-size: 16px;\">Agora sua empresa pode integrar os usu\u00e1rios do Microsoft Teams com a central de telefonia corporativa. Isto quer dizer que eles podem ligar e receber chamadas dos ramais da empresa no Teams. Al\u00e9m disso, a integra\u00e7\u00e3o com o PABX da uTech permite o Teams gerar e receber chamadas externas, atrav\u00e9s da sua operadora corporativa, para telefones fixos e m\u00f3veis, nacionais e internacionais.<\/p>\n<p style=\"text-align: left; margin-left: 30px; font-size: 16px;\">Confira no v\u00eddeo ao lado uma pequena demonstra\u00e7\u00e3o da opera\u00e7\u00e3o do sistema, onde s\u00e3o demonstradas gera\u00e7\u00e3o de chamadas do PABX e do Teams, para ramais e para n\u00fameros externos.<\/p>\n<\/li>\n<\/ul><\/div>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<hr>\n<h2 align=\"center\">INTEGRA\u00c7\u00d5ES PARA BACKUP DE GRAVA\u00c7\u00d5ES DE CHAMADAS DO PABX IP UTECH<\/h2>\n<p><!--------------- GOOGLE CLOUD & AMAZON AWS ---------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe679b75_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe679b75\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_GoogleCloud.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe679b75\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">Voc\u00ea pode exportar os arquivos de \u00e1udio das suas chamadas usando a licen\u00e7a de integra\u00e7\u00e3o com o <b>Google Cloud<\/b>. Assim, fica com um backup na sua pr\u00f3pria conta! O PABX IP da uTech tamb\u00e9m possui a URA com reconhecimento de voz atrav\u00e9s do servi\u00e7o de transcri\u00e7\u00e3o do <b>Google Cloud<\/b>, usando a sua pr\u00f3pria conta no servi\u00e7o. Com este recurso, voc\u00ea pode optar pelo cliente transcri\u00e7\u00e3o para URAs e tamb\u00e9m para \u00e1udios recebidos via Whatsapp quando faz atendimentos pelo Omnichannel.<\/span><\/span><span id=\"su_tooltip_6ac58fe679b75_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe679cc5_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe679cc5\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_AWS.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe679cc5\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o servi\u00e7o da <b>Amazon Web Services<\/b> permite voc\u00ea fazer backup das grava\u00e7\u00f5es para sua pr\u00f3pria conta e tamb\u00e9m utilizar a funcionalidade de text-to-speech (TTS). Com isto, fica mais f\u00e1cil armazenar grava\u00e7\u00f5es, vocalizar textos de URA e interagir com seus clientes.<\/span><\/span><span id=\"su_tooltip_6ac58fe679cc5_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li>\n<\/ul><\/div>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<hr>\n<h2 align=\"center\">DOCUMENTA\u00c7\u00d5ES PARA INTEGRA\u00c7\u00d5ES COM CENTRAIS E SISTEMAS DE TERCEIROS<\/h2>\n<p><!--------------- WEBHOOKS E API ---------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe679e8a_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe679e8a\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_Webhooks.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe679e8a\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">Personalize a URL para conex\u00e3o via webhooks e permita que sua aplica\u00e7\u00e3o tenha informa\u00e7\u00f5es completas de data e hora de chamadas, ramais, n\u00famero de protocolo e URL da grava\u00e7\u00e3o da liga\u00e7\u00e3o.<\/span><\/span><span id=\"su_tooltip_6ac58fe679e8a_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe679fc9_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe679fc9\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 130px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2021\/08\/icone-integracao-api.jpg\" width=\"130\" height=\"130\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe679fc9\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A uTech disponibiliza uma <b>API<\/b> para controle e integra\u00e7\u00e3o <b>CTI (computer-telephony integration)<\/b>. Com a API, pode-se controlar totalmente a central a partir de qualquer aplica\u00e7\u00e3o. Permite controle de chamadas, login, logoff de agentes, agenda, hist\u00f3rico, acesso \u00e0 grava\u00e7\u00f5es, monitora\u00e7\u00e3o da ocupa\u00e7\u00e3o de ramais, siga-me, n\u00e3o-perturbe, estacionamento de chamadas, entre outras funcionalidades.<\/span><\/span><span id=\"su_tooltip_6ac58fe679fc9_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li>\n<\/ul><\/div>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<hr>\n<h2 align=\"center\">INTEGRA\u00c7\u00d5ES COM SOFTWARES DE PORTARIA REMOTA DO PABX IP UTECH<\/h2>\n<p><!--------------- SEGWARE E SEVENTH ---------------><br \/>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe67a1b0_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe67a1b0\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2020\/07\/logo-segware.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe67a1b0\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">Torne a opera\u00e7\u00e3o da sua portaria remota mais simples. Ligue para moradores com um clique e receba eventos de chamadas de todos condom\u00ednios em sua conta do Sigma Desktop e Sigma Cloud.<\/span><\/span><span id=\"su_tooltip_6ac58fe67a1b0_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li><li class=\"col-1-2\">\n<div align=\"center\">\n<span id=\"su_tooltip_6ac58fe67a2da_button\" class=\"su-tooltip-button su-tooltip-button-outline-yes\" aria-describedby=\"su_tooltip_6ac58fe67a2da\" data-settings='{\"position\":\"bottom\",\"behavior\":\"hover\",\"hideDelay\":0}' tabindex=\"0\">\n<figure class=\"alignnone\" style=\"width: 225px;\">\n<div class=\"\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/utech.com.br\/site\/wp-content\/uploads\/2019\/02\/logo_Seventh.png\" width=\"225\" height=\"150\"><\/div>\n<\/figure>\n<\/span><span style=\"display:none;z-index:100\" id=\"su_tooltip_6ac58fe67a2da\" class=\"su-tooltip\" role=\"tooltip\"><span class=\"su-tooltip-inner su-tooltip-shadow-no\" style=\"z-index:100;background:#FFFFFF;color:#333333;font-size:18px;border-radius:5px;text-align:left;max-width:300px;line-height:1.25\"><span class=\"su-tooltip-title\"><\/span><span class=\"su-tooltip-content su-u-trim\">A integra\u00e7\u00e3o com o Situator da Seventh permite opera\u00e7\u00e3o completa para centrais de atendimentos de portarias remotas. Al\u00e9m de relat\u00f3rios, permite gest\u00e3o de filas e notifica eventos de chamadas.<\/span><\/span><span id=\"su_tooltip_6ac58fe67a2da_arrow\" class=\"su-tooltip-arrow\" style=\"z-index:100;background:#FFFFFF\" data-popper-arrow><\/span><\/span><\/div>\n<\/li>\n<\/ul><\/div>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<hr>\n<p><!--------------- V\u00cdDEO RELAT\u00d3RIOS INTEGRA\u00c7\u00c3O ---------------><\/p>\n<h2 align=\"center\">RELAT\u00d3RIO GERENCIAL INTEGRADO COM CRM<\/h2>\n<div class=\"columns separated\"><ul>\n<li class=\"col-1-3\"><\/li><li class=\"col-1-3\">\n<div class=\"embed\"><iframe loading=\"lazy\" title=\"Relat\u00f3rio de Integra\u00e7\u00f5es do PABX IP uTech com CRM e sistemas de Tickets\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/-D3S5_S8iQc?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/utech.com.br\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><br \/>\n<\/li><li class=\"col-1-3\">\n<\/li>\n<\/ul><\/div>\n&nbsp;<br \/>\n&nbsp;<\/p>\n<p><!-------------- FORMULARIO FALE CONOSCO --------------><\/p>\n<h2 align=\"center\">ENTRE EM CONTATO COM A GENTE AGORA MESMO!<\/h2>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8188-o2\" lang=\"pt-BR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/site\/wp-json\/wp\/v2\/pages\/3868#wpcf7-f8188-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"8188\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8188-o2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<h2>Mande uma mensagem para a gente!\n<\/h2>\n<table border=\"1\">\n\t<tr>\n\t\t<td>\n\t\t\t<p><label><b>Nome (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Empresa (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Telefone (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefone\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p><label><b>Email (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Cidade (obrigat\u00f3rio):<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cidade\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cidade\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label><b>Conta pra gente o que voc\u00ea precisa!<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mensagem\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"mensagem\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n<\/table>\n<div align=\"center\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"AceiteTermos\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"AceiteTermos\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Aceito os <a href=\"https:\/\/utech.com.br\/site\/politica-de-cookies-e-privacidade\/\">termos de pol\u00edtica de privacidade<\/a><\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<center>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner BotaoUtech\" type=\"submit\" value=\"Enviar mensagem\" \/>\n\t<\/p>\n<\/center><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<!--[mautic type=\"form\" id=\"4\"]--><br \/>\n&nbsp;<br \/>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>INTEGRA\u00c7\u00c3O ENTRE SEU CRM, TICKETS DE ATENDIMENTO E CENTRAL TELEF\u00d4NICA PABX Ter uma central telef\u00f4nica integrada com os sistemas que a sua empresa utiliza facilita a opera\u00e7\u00e3o e a gest\u00e3o. A troca de informa\u00e7\u00f5es entre os sistemas permite, entre outros, integra\u00e7\u00f5es de registros de chamadas, grava\u00e7\u00f5es e direcionamento de chamadas [&hellip;] <a href=\"https:\/\/utech.com.br\/site\/integracoes\/\" class=\"more-link\">Leia mais aqui<i class=\"icon-arrow-line-right\"><\/i><\/a><\/p>\n","protected":false},"author":3,"featured_media":4451,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-3868","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/pages\/3868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/comments?post=3868"}],"version-history":[{"count":1,"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/pages\/3868\/revisions"}],"predecessor-version":[{"id":11255,"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/pages\/3868\/revisions\/11255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/media\/4451"}],"wp:attachment":[{"href":"https:\/\/utech.com.br\/site\/wp-json\/wp\/v2\/media?parent=3868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}